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3 Ways Mobile Apps Can Elevate Your Customers’ Experience

September 5, 2014: Maintaining strong relationships with customers, not to mention delighting them, is a crucial part of your business’ success, particularly in hypercompetitive service industries. In theory, you know you need to deliver great service to keep and grow your customer base. But in practice, you probably don’t…

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Five Ways Mobile and Cloud Are Helping Build Better Bonds with Customers

September 4, 2014: Howard Latham of Xora, a ClickSoftware company, offers five big ways that field service personnel can gain instant credibility (and brand equity for their firms) in the eyes of customers through the use of cloud-based, mobile personal assistants on their smartphones…

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