A brief overview of the web service API basic setup, usage, and methods outline. This section is the best place to start if you’re never integrated a system into the Field Force Manager APIs before.
User Status Service
The methods related to retrieving user-specific data including individual time cards, actions, and submitted form data. You may also submit actions on behalf of the mobile user with this service.
This service provides all of the functionality tied to job dispatching. With the methods provided you can create, update, assign, and delete jobs. You can also perform actions on behalf of mobile workers, as well as poll for changes and updates to the job as the mobile or web users interact with the system.
The most commonly used set of methods, this service provides information related to the location data. You can request details such as speed, heading, and latitude/longitude from your stops, travel, and individual GPS points collected by the mobile devices.
A simple interface used to send one-way messages from a backend system to the Field Force Manager users.
Provides access to the fired alerts that have been configured in the Field Force Manager web portal. These alerts are used to monitor exceptions generated by your users.
The functional methods used for creating, updating and retrieving locations that exist in your Field Force Manager account. These locations are landmarks used for reporting and navigation.
Company Admin Service
This service allows you to create, update, and delete the users and devices in your Field Force Manager account.
A complete listing of the objects used in the Field Force Manager web service APIs. A useful reference when building schemas and determining which object provides the detail you’re looking for.