At a Glance: Health Care
SuperCare, Inc.
City of Industry, CA
Industry: Comprehensive health care organization providing a complete line of over 5,000 medical supplies.
Solution: Xora GPS TimeTrack was implemented so company managers could gain visibility into the locations of its employees making residential deliveries of medical equipment how long they were spending at appointments, and whether they were taking mandatory breaks and lunches. Xora runs on employees’ mobile phones and is used by them to log in and out for shifts and breaks, providing up-to-date and accurate timecards.
Results: With Xora, now everyone in the back office can optimize services and enable field staff to respond quickly to customer needs. This saves time, which translates to a dramatic cost savings for the company. SuperCare estimates that Xora has helped the company reduce overtime by 10-15%.
Quote: “Xora makes it easy to optimize staff on the fly and respond quickly to changes.
This means tremendous time savings for SuperCare. I would estimate that we’ve reduced overtime hours by 10-15%.” Mike Espy, Director of Operations, SuperCare
Alexander’s Abilities
Chandler, AZ
Industry: Day center and transportation services for developmentally disabled adults.
Solution: Xora and ezLaborManager were deployed together to automate the payroll process for the company’s 20 drivers. Drivers use the Xora mobile app on their phones to record when they begin and end shifts. With the Xora management application, supervisors can easily track driver locations via web-based maps. The Xora and ADP applications are seamlessly integrated, so driver timesheet data is transmitted automatically, eliminating the need for HR staff to do extract data from one system and enter to the other by hand.
Results: By automating time sheet capture, payroll is accurate and overtime costs have been reduced by $3,500 for the year. Moreover, the automated approach is saving drivers up to 15 minutes per day. And by integrating GPS TimeTrack with ezLaborManager, HR has eliminated 4 hours of data entry per pay period.
Quote: “Xora and ADP have helped us save time and money – and clients are benefiting as a result. Having automated manual processes and integrated time sheet and payroll systems, we are saving more than $3,500 in overtime costs, nearly 100 hours of office work, and 1,300 hours of driver time, per year. That’s exceptional!” Kari Delgado, HR Director, Alexander’s Abilities
Oakwood Home Care Services
Dearborn, MI
Industry: High quality home health care delivered through highly trained clinicians, registered nurses, physical and occupational therapists and home health aides.
Solution: Xora TimeTrack was deployed to enable managers to see in real time the location of their mobile workers, their status and workloads to determine whether they could take on additional visits. Oakwood gave their professionals smartphones enabling them to quickly and efficiently capture shift and visit information, view documents and fill out forms.
Results: Since deploying Xora GPS TimeTrack, Oakwood was able to achieve its goal of having field staff perform a minimum of five visits per day. The company also improved customer service by being able to respond more quickly to patient needs. An unexpected benefit was being able to accurately track mileage, significantly reducing mileage reimbursements.
Quote: “We achieved increased productivity by greatly improving the management of our field staff’s daily activities, and we improved customer service through better coordination and quicker response to patient needs.” Kim Sliz, Office Manager, Oakwood Home Care
Medical Treatment Systems
Raleigh, NC
Industry: Service consultants who provide durable medical equipment to hospitals and homes.
Solution: Xora GPS TimeTrack improved the accuracy of service consultants’ time tracking. The firm now knows where its consultants are at all times and can efficiently dispatch them where they are needed most.
Results: Xora GPS TimeTrack has helped Medical Treatment Systems save $60,000 annually in payroll costs alone.
Quote: “Xora GPS TimeTrack is exactly what we wanted. It’s a great, great tool.” Michael Della Rosa, Operations Manager, Medical Treatment Systems
